1. Terms & Conditions
Welcome to our website. These Terms & Conditions govern your access to and use of our travel booking services. By using our website, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please discontinue using our services.
2. Use of Our Website
By accessing our website, you agree to use it responsibly and in accordance with applicable laws. You agree to:
- Provide accurate and complete information when making a booking.
- Use the website only for lawful travel-related purposes.
- Maintain the confidentiality of your account details, where applicable.
- Avoid any activity that may disrupt or interfere with the website's functionality.
3. Bookings & Reservations
All bookings are subject to availability and confirmation from the respective airline or travel service provider. Please note:
- Prices and availability may change until your booking is confirmed.
- It is your responsibility to review all travel details before completing your reservation.
- Booking confirmations will be sent after successful payment and confirmation from the travel provider.
- Certain fares may include specific restrictions or conditions that cannot be modified after booking.
4. Payments
All payments must be completed using the accepted payment methods available on our website.
- Prices displayed include only the charges specified during booking.
- Additional airline fees, taxes, or service charges may apply where applicable.
- Payment authorization is required before any booking can be confirmed.
- Failed or declined transactions may result in an unsuccessful booking.
5. Cancellations & Refunds
Cancellation and refund requests are handled according to the fare rules of the airline or travel provider.
- Refund eligibility depends on the booking type and applicable fare conditions.
- Cancellation fees may apply.
- Processing times for approved refunds may vary depending on your payment method and financial institution.
- Please refer to our Refund & Cancellation Policy for complete details.
6. Changes to Bookings
Requests to change travel dates, passenger information, or destinations are subject to airline policies.
Please note:
- Additional charges or fare differences may apply.
- Some promotional or discounted tickets may not allow modifications.
- Changes are subject to seat availability at the time of the request.
7. Travel Documents
Passengers are responsible for ensuring they have all required travel documents before departure.
This may include:
- Valid passports
- Visas
- Government-issued identification
- Health or vaccination documents, where required
- Any additional documents requested by the destination country or airline
We are not responsible for denied boarding due to incomplete or invalid travel documentation.
8. Limitation of Liability
We act as an intermediary between travelers and travel service providers. We are not responsible for:
- Flight delays or cancellations by airlines.
- Schedule changes made by travel providers.
- Lost, delayed, or damaged baggage.
- Events beyond our reasonable control, including natural disasters, government restrictions, strikes, or other unforeseen circumstances.
Our liability is limited to the extent permitted by applicable law.
9. Updates to These Terms
We may revise these Terms & Conditions from time to time to reflect changes in our services or legal requirements.
Any updates will become effective once published on this page. We encourage you to review these Terms & Conditions periodically.
Contact Us
For any refund or cancellation-related queries, please contact us:
- Phone: 1-888-754-0727
- Email: info@travenzotravel.com
- Address: 6560 MARKET ST UPPER DARBY, PA 19082-3326 UNITED STATES